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Help with My Bill

If you're having trouble paying your bills, MGE has payment plans, programs and resources to help.

Payment Arrangements

If you've fallen behind, a personalized payment arrangement can help you avoid late-payment fees and service disconnection.

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MGE customer service representative

Wisconsin Home Energy Assistance Program (WHEAP)

Households with low-to-moderate income may be eligible for assistance from WHEAP. Funds are limited. Learn more and apply.

Eligibility:

  • Your household must pay heating costs directly to a fuel or utility company or your heating costs are included in your rent.
  • Your gross income is less than the amount shown below for your household size:
2023–2024 Guidelines (10/01/2023 through 9/30/2024)
Household SizeOne MonthAnnual Income
1$2,820.67$33,848
2$3,688.58$44,263
3$4,556.50$54,678
4$5,424.50$65,094
5$6,292.42$75,509
6$7,160.33$85,924
7$7,323.00$87,876
8$7,485.75$89,829

United Way of Dane County

United Way's free 211 service is available 24/7 to help connect people with local programs and services that can help. Call 211 to get connected with a specialist who can help navigate options for financial assistance, heating and utilities assistance, and other needs.

Keep Wisconsin Warm/Cool Fund

Keep Wisconsin Warm/Cool Fund (KWWF) is a statewide, non-profit organization that works to keep the heat and power on for our most vulnerable community members. Through public, private and community partnerships, KWWF may be able to provide you with preventative services and financial assistance to alleviate potential life-threatening energy-related emergencies. 

Call 1-800-891-9276 or visit kwwf.org to learn more. 

FOCUS ON ENERGY®

You may be eligible for larger rebates for your heating and cooling equipment upgrades or insulation and air-sealing home improvements if your gross household income is 80% or below the state median income. 

Call 1-800-762-7077 or visit focusonenergy.com to learn more.

Energy-Saving Tips

Save energy with these simple solutions.

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MGE Energy Fund

Consider a donation to help your neighbors in need.

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Budget Payment Plan

Get a consistent monthly energy bill all year long.

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Madison Skyline