Contact Us
| 24-Hour Emergency Line: 608-252-7000 |
Smell natural gas? Please leave immediately and call us. Please DO NOT use the contact form or email us for emergencies—our Customer Service inbox is not staffed 24 hours per day. |
| Non-Emergency Contact Information | |
|---|---|
| Phone number | 608-252-7000* (1-800-245-1125) |
| Contact Form | |
| Customer Service hours | Monday to Friday, 7 a.m. to 7 p.m. |
*Please listen carefully as our menu options recently changed.
| Other Numbers | |
|---|---|
| TDD (for hearing impaired) | 711 |
| Corporate Fax Number | 608-252-7098 |
| Streetlight Problems | Report Online |
| Diggers Hotline | 811 (1-800-242-8511) |
Office and Mailing Addresses | ||
|---|---|---|
Madison Office Headquarters: Madison Gas and Electric Co. | Payment Mailing Address: Madison Gas and Electric Co. Please include "Attention: Cash Receipts" on the envelope. | Mailing Address: Madison Gas and Electric Co. Use for all mail except payments. |
Elroy Gas Division: 220 Kimball Ave. | Communities served: Elroy (Juneau County) and Kendall, Wilton and Norwalk (Monroe County) | |
Prairie du Chien Gas Division: 62950 Vineyard Road | Communities served: Bridgeport (township), Eastman (township and village), Prairie du Chien (city and township) and Wauzeka (township and village) | |
Viroqua Gas Division: 526 E. Decker St. | Communities served: City of Viroqua and immediate rural area, Bell Center, Crawford, Gays Mills, Mount Sterling, Readstown, Seneca and Soldiers Grove | |
Helpful Links |
|---|
| Frequently Asked Questions Find quick answers to common questions about your MGE service and account. |
Payment and Billing Options |
| Supplier Resources Information about MGE's purchasing process, including truck delivery directions and maps. |
Non-Emergency Contact Form
Use this form to send your inquiry or comments to MGE. We strive to respond within two business days.
Please do NOT use this form for emergencies—if you are experiencing an emergency, CALL us at 608-252-7000 (natural gas and electric emergencies).
Are you moving? Apply to start, stop or move your service online!
