MGE top-ranked for electric reliability and natural gas emergency response
MGE is a national leader in electric reliability. According to results from an annual industry survey including more than 75 electric utilities nationwide, in 2023, MGE ranked second for the fewest number of electric outages per customer.
On average, MGE customers experience about one outage every three and a half years. That's compared to a nationwide average of more than four and a half outages every three and a half years. MGE has ranked in the top three utilities in the country for the fewest number of outages in each of the last 17 years. That includes ranking number one seven times in the last 17 years.
We are committed to transitioning to greater use of renewable resources while maintaining our top-ranked reliability. Read more about our performance and commitment to sustainability in our annual Corporate Responsibility and Sustainability Report.
Industry leader in emergency response
When notified of a potential natural gas emergency, MGE crews continue to earn high marks. In 2023, our response time ranked in the top 10% of a nationwide industry survey including more than 75 natural gas utilities. This ranking is reflective of our dedicated employees who always put customer safety first and understand what it means to serve as your community energy company.