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MGE Talks Business

Summer 2024

Help us help you with your service extension

Planning a new construction project or a service upgrade? Make sure your to-do list includes a call to Madison Gas and Electric (MGE)—the sooner, the better. Applying for natural gas and electric service up front gives us time to review your plans, inspect the project site and schedule a timely installation. 

A service installation is not instantaneous. Proper preparation is required. A variety of factors can impact the installation process, such as the complexity of the project, the season of the year and weather conditions. Additionally, MGE may need to make adjustments or install equipment to accommodate a new service extension.

"With so many moving pieces, the earlier in the process we know about your plans, the better positioned we are to ensure your project goes as smoothly as possible," said Greg Meyer, Director Electric Engineering - Electric Distribution Engineering.

Don't assume another project partner arranged service with MGE or wait until you break ground to contact us. This likely will result in delays and unplanned costs.

Helpful information

MGE engineers will review your project specifications to plan the installation and calculate any applicable costs. In addition to the service address, customer information and builder information, provide us with these details as soon as possible:

  • Electrical, plumbing and heating contractor information
  • Electric and/or gas meter location
  • Number of electric and/or gas meters
  • Electric meter information (number of phases, amps, volts)
  • Gas delivery pressure
  • Gas and/or electric appliances and load information
  • Timeline

We also need to know if there are any existing underground customer-owned facilities at the project site.

It's not too early to contact MGE 

If you have questions about extending gas and electric service to your project or are ready to apply for service, visit the Building Projects page.

You also can get started by contacting your MGE Account Representative or our Trade Ally Coordinator at 608-252-5622 or tac@mge.com.

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