When Power Goes Out
Most power outages are caused by storms or accidents. Although these forces are beyond our control, we're ready to respond quickly and safely to restore your electricity as soon as possible.
If your power goes out:
- See if your neighbors' power is out. If it is not, check your fuses or circuit breakers. If it is, look out your windows for anything unusual like fallen wires or tree limbs on a line. Always stay away from any downed wires.
- Report your outage. MGE depends on customers calling us when their power goes out to help us most quickly identify and fix the cause. Please note: We can only restore electric service for MGE electric customers. If you receive electric service from a different provider, please contact them when your power goes out.
- Click the "Report Outage" button on our outage map page,
- Text "OUT" to 73904, OR
- Call MGE at 608-252-7111 or 1-800-245-1123.
- Minimize potential for further impact. Unplug sensitive electronic equipment and turn off light switches to help prevent overloads when power is restored. Keep refrigerator and freezer doors closed.
- Use a battery-powered computer or radio for news updates.
- If your power remains out after your neighbor has lights, call MGE.
Outage Notifications
Stay informed if the power goes out!
MGE customers can opt to receive text, email and/or automated voice call notifications if the power goes out at their home or business. Outage notifications provide the outage time and estimated restoration time.
