Stay safe; avoid costly fines!
Contact Diggers Hotline® 24 hours a day, 7 days a week via:
- Phone 811 or 1-800-242-8511.
- Install an antenna.
- Build a fence.
- Dig a trench.
- Do any outdoor construction or improvement project that requires digging.
Diggers Hotline TDD number for the hearing impaired: 1-800-542-2289.
Your call alerts MGE and other Diggers Hotline participants to:
- Mark the location of underground facilities.
- Indicate safe overhead line clearances.
Call before you start
By calling first, you may:
- Prevent serious injury from accidental contact with underground or overhead lines.
- Prevent an interruption of service.
- Save yourself trouble and expense later on.
For example, if you pour a concrete foundation over utility lines, you may have to pay for relocating the underground lines if they ever need servicing.
Call at least three working days ahead
For quickest service, call between 11 a.m. and 2 p.m. For example, call Tuesday for work you will start on Saturday. This provides time:
- For Diggers Hotline to contact all participants.
- For all participants to mark the location of any underground facilities in your planned work area.
When Diggers Hotline receives your call, they will:
- Give you a control number as a record of your call.
- Tell you which participants will receive your request.
MGE will mark its lines with a combination of spray paint or chalk plus flags or stakes with attached ribbons. The markings—yellow for gas, red for electricity—include our initials for identification.
You will need to contact other utilities and municipalities that are not Diggers Hotline participants directly.
Overhead line awareness
Diggers Hotline also helps you avoid problems with overhead electrical facilities. If your equipment can reach higher than 14 feet aboveground and will be used within 25 feet of overhead facilities, Diggers Hotline will direct your request to participating utilities.
If your call indicates a possible problem with overhead lines, participating utilities will contact you within three working days to explain the safe working clearances required for your project.
If you damage an electric or gas line while digging, call 911 and MGE immediately. Even minor damage can cause a big safety problem later.